How do I become a member?

Joining the Fairgrounds Rewards program is free and easy: Download our app (iOS or Android), register for an account, and start earning points with each purchase.

How does Fairgrounds Rewards work?

You get to shop just as you normally do, and as long as you’re signed in to your account, you earn points! For each dollar you spend, you earn one point.

It is simple: you spend $1 and you earn 1 point.

With Points you can redeem:

• • • 50 points = free drink of choice (speciality included) as soon as you make your first purchase (any size)

    • 100 points = free food item

    • 200 points = free bag of ft. roaster retail coffee bag

    • Free Drink on your birthday ** week redemption period

    • Bonus App Only promotions

How do I redeem my points?

You can redeem your points when ordering via the Fairgrounds App or in-person at a cafe.
Points have no cash value and can be redeemed only once enough points have been earned to cover the full cost of menu items. All drink sizes and food items are included within the appropriate redemption tier.

How do I get my birthday gift?

In order to qualify for a free drink on your birthday, you must enter and submit your birthday on your loyalty account dashboard. An email will be sent to the registered address to notify you that your gift is available. This gift will entitle you to a free drink to be redeemed in person or on the app (must be redeemed within one week of your birthday).

What do I do if I need help with my account or points?

Email hello@fairgrounds.cafe
You can earn points via the app or by inputting your phone number in the store.

What personal information do I need to provide?

All you need to provide to create an account is your name, email address, and a password! It is optional to add your birthday (for a birthday gift!).

What if I already have a Fairgrounds account?

If you have an existing Fairgrounds account, your old tickets will be converted into points automatically.

Will my points and rewards expire?

No, your points and rewards earned do not expire.

How do I update my email address?

If you need to update the email address that’s associated with your Fairgrounds Rewards account, sign in to manage your account information.

Are there any limitations I should be aware of?

There is no pay in app feature yet, but you can use a qr code to redeem points in app.

Will my Fairgrounds Rewards be recognized at all Fairgrounds stores?

Collecting Points and redeeming rewards is possible in participating Fairgrounds stores, in the country of registration.